Learn how to become un-ignorable in the eyes of your customers with these 15 ways to deliver value and stand out in customer success. Follow these tips…
Save 24 Hours Every Week. Looking to boost your productivity and save time? Check out these 5 mistakes to avoid that waste your time and prevent you…
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🎙️CS Café Podcast #4 - Firaas Rashid, Founder and CEO of HookJoin us on the Customer Success Cafe Podcast as we dive into the electrifying story of Firaas Rahid, the Founder and CEO of Hook, a cutting-edge…

February 2023

Learn about the 3 must-read books to master customer success and transform your interpersonal skills. Discover foundational books like "How to Win…
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The CS Café #55
The CS Café #54
The CS Café #53
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🎙️CS Café Podcast #3 - Nadia Harris - Founder of RemoteWorkAdvocate.comListen now (1 min) | Listen on Spotify: Are you ready to revolutionize the way you work in Customer Success? Join us as we dive into the exciting world…

January 2023

The proven steps to land your dream job in Customer Success
And how to spot the difference
Learn to say "No" Knowing when and how to say "No" to things is a superpower. Focus on the things that matter. Cut off the fluff. Don't wait for the…
🎙️CS Café Podcast #2 - Prithwi Dasgupta - CEO of SmartKarrot, the Customer Success PlatformListen now (49 sec) | In my conversation with the CEO of SmartKarrot, Prithwi Dasgupta, we discussed a variety of topics related to the company's global…