About The Customer Success Café Newsletter
Hello and welcome to our thriving community of over 2,600+ CS leaders and practitioners!
My name is Hakan Ozturk and I provide exclusive insights and actionable advice for Customer Success with a laser focus on AI-powered productivity that you won't find anywhere else.
My Story
I am the solo founder of TheCScafe Newsletter, a seasoned CS practitioner coming from the field with over 15 years of experience working at some of the world’s most successful companies like Autodesk, Expedia, SAP, BMC Software, and Adobe.
Like you, I was overwhelmed with all the information spread across the web about Customer Success.
So, I started my weekly newsletter 2 years ago with a single mission:
To make CS easy to digest and accessible to everyone.
Today, this consistent work over the years makes The CS Café Newsletter the #1 trusted resource by over 2,500+ industry leaders and practitioners in Customer Success and beyond.
It's my mission to be the go-to destination for all Customer Success pros willing to accelerate their career and achieve success at their organizations.
See you on the other side!
-Hakan.